Phone: 1-800-532-2417
At I-Drive, customer service is our number one priority. Whether you’re looking for a ride to the airport, shopping trip to L.A. , or special event our service is here to provide you with a courteous, prompt, and safe experience. Our foundation for success is based on putting you, our client, first and foremost, in every decision we make. Comfort in ride and comfort in dependability at a price comfortable for the wallet.
Our drivers are well trained, professional and provide you with the best transportation service.
Anywhere you want to be driven we can take you.
Our fleet of vehicles ready for your transportation needs at great rates!
Yes, if the driver is picking up from a residence or a place of business and has to wait after the pickup time there will be a $10 waiting fee for every 10 minutes after the pickup time.
Extra pickup/drop off locations are $25
Reservations between 12am-4am are an additional $15
Reservations on holidays are an additional $20
Fares are for up to 2 passengers. $10 each additional person
Fares do not include gratuity. The preferred method is cash. If you wish to leave it on credit card it can be done at the time of reservation, you can also authorize it by calling or sending an email. A typical gratuity is 18-20% of the fare and is very much appreciated.
No, we take your credit card and information at the time of reservation. If there is a problem or question regarding the charges, a representative will contact you.
No all receipts are processed via-email once the job is completed.
You will not be charged until the driver arrives to pick you up. If you cancel before the driver is in route to the pickup you will not be charged anything, however if the driver is already in route and you cancel you will be charged a $20 cancelation fee. If the driver is already at the pickup and you cancel or are a no show you will be charged the full fare.
Our telephone representatives will discuss your flying plans and arrange a rendezvous most suited to your needs. If you are making plans for another person, make certain the rendezvous arrangements and our toll-free number are communicated to them. We can e-mail confirmations to all parties. See specific airport instructions below.
The further in advance you book your travel, the more likely I-Drive will be able to accommodate your request. We operate on a first-come/first-served basis. I-Drive can frequently accommodate a same-day request for service, but we cannot guarantee there will be a car available on short notice. As with the airlines, it pays to plan ahead.
